Privacy Policy Details

We explain how 24 Casino collects, uses and protects personal information on this page. The policy covers the types of data we gather when you register, deposit, play or contact support, how that data is used for account management and security, and the choices available to you. This page also outlines our cookie and tracking practices, how we share data with service providers where necessary, and how you can exercise rights such as access, correction or deletion. Read this policy to understand data handling and retention related to your 24 Casino account.

Types of data we collect

Personal data: name, date of birth, email, phone number, address and identity documents supplied for verification.

Technical data

Device and connection details such as IP address, browser, operating system, device identifiers and approximate location information used for security and fraud prevention.

Transactional data

Payment and transaction records including deposits, withdrawals, balances, wagers, bonuses and game activity needed to operate your account and process payments.

How information is used

Account setup and verification, identity checks and KYC compliance. Payment processing and refunding. Processing wagers, wins and account balances. Communicating service messages, support responses and essential account notices. Basic analytics to monitor platform performance and detect misuse.

Data protection and security practices

Encryption in transit and at rest, access controls and routine security reviews protect stored data. We limit access to authorised staff and approved service providers. Retention periods are based on legal, regulatory and operational requirements. Suspicious activity is investigated and appropriate action taken to protect accounts.

Cookies and tracking technologies

Cookies and similar technologies are used to enable sign-in sessions, remember preferences and measure site performance. Analytic cookies collect anonymised usage data. Marketing cookies may be used where permitted. You can manage cookie settings in your browser or via available site controls.

User rights regarding personal data

Request access to the personal data we hold, ask for corrections, request deletion where legal grounds allow, and object to or restrict processing in certain cases. Data portability may be available for certain personal data. Identity verification is required before fulfilling requests.

Data sharing and third parties

We share data with payment processors, verification providers and other service partners necessary to provide services. Data may be disclosed to comply with legal obligations, prevent fraud or enforce terms. Any third party receiving data is expected to maintain appropriate safeguards.

Updates to this privacy policy

Policy changes will be posted on this page with the date of last revision. Material changes may be communicated via account message or email. Continued use after changes indicates acceptance; check this page periodically for updates.